Know more about your Airline
The weight and size limits for hand luggage:
- Domestic flights: the maximum weight allowed is 5 kg for Economy and 8kg for Executive and 1st Class
- International flights: the maximum weight allowed is 8 kg (there is an exception for Beijing and flights originating in Brazil, where passengers can carry up to 10 kg) for all classes;
- The sum of the suitcase/luggage's measurements (height + width + length) cannot exceed 115 cm.
The weight and size limits for hand luggage:
- Domestic flights: the maximum weight allowed is 5 kg for Economy and 8kg for Executive and 1st Class
- International flights: the maximum weight allowed is 8 kg (there is an exception for Beijing and flights originating in Brazil, where passengers can carry up to 10 kg) for all classes;
- The sum of the suitcase/luggage's measurements (height + width + length) cannot exceed 115 cm.
- Firearms and other weapons
- Pointed/edged weapons and sharp objects
- Blunt instruments
- Explosives and flammable substances
- Chemical and toxic substances
- Firearms and other weapons
- Pointed/edged weapons and sharp objects
- Blunt instruments
- Explosives and flammable substances
- Chemical and toxic substances
Airline Contact Detail
- 24 X 7 Customer care number
- Contact No : +244 9231 90 000
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Address :
Rua da Missao 123,
PO Box 79, Luanda,
CP 3010, Angola
Faq
If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.
Flight Cancellation
Air Passenger Regulation
Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.
Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.