Ethiopian Airlines Corporation (ET)

Phone :- +1-800-445-2733

Know more about your Airline

  • For business class two (2) pieces each weighing 7 kgs is acceptable free of charge. 
  • ​For economy class one (1) piece with a maximum weight of 7kgs is acceptable free of charge.

In both cases, the carry on baggage should be suitable for placement in the overhead rack or under the passenger’s seat. The sum of the three dimensions (L+W+H) shall not exceed (23 x 40 x 55 cm).

Source:https://www.ethiopianairlines.com/AA/EN/information/baggage/carry-on-baggage

  • For business class two (2) pieces each weighing 7 kgs is acceptable free of charge. 
  • ​For economy class one (1) piece with a maximum weight of 7kgs is acceptable free of charge.

In both cases, the carry on baggage should be suitable for placement in the overhead rack or under the passenger’s seat. The sum of the three dimensions (L+W+H) shall not exceed (23 x 40 x 55 cm).

Source:https://www.ethiopianairlines.com/AA/EN/information/baggage/carry-on-baggage

  • Brief-cases and security type attaché cases with installed alarm devices; or incorporative lithium batteries and/or pyrotechnic material;
  • Spare Lithium Batteries
  • Power banks
  • Trionic briefcases – similar to normal briefcases from outside.
  • Mace canisters – similar to cigarette lighters and sprays.
  • Gases (flammable, non-flammable, deeply refrigerated and poisonous) such as butane, oxygen, liquid nitrogen, aqualung cylinders.
  • Corrosive materials (such as acids, alkalis, mercury, and wet cell batteries).
  • Etiologic agents.
  • Explosive, munitions fireworks and flares.
  • Flammable liquids and solids such as lighter or heating fuels, matches, paints, thinners, fire-lighters.
  • Oxidizing materials such as bleaching powder, and peroxides.
  • Poisons and infectious substances such as insecticides, weed-killers, and live virus materials.
  • Radioactive materials.
  • Other dangerous articles such as magnetized materials, offensive or irritating materials 

Source:https://www.ethiopianairlines.com/AA/EN/information/baggage/restricted-items

  • Brief-cases and security type attaché cases with installed alarm devices; or incorporative lithium batteries and/or pyrotechnic material;
  • Spare Lithium Batteries
  • Power banks
  • Trionic briefcases – similar to normal briefcases from outside.
  • Mace canisters – similar to cigarette lighters and sprays.
  • Gases (flammable, non-flammable, deeply refrigerated and poisonous) such as butane, oxygen, liquid nitrogen, aqualung cylinders.
  • Corrosive materials (such as acids, alkalis, mercury, and wet cell batteries).
  • Etiologic agents.
  • Explosive, munitions fireworks and flares.
  • Flammable liquids and solids such as lighter or heating fuels, matches, paints, thinners, fire-lighters.
  • Oxidizing materials such as bleaching powder, and peroxides.
  • Poisons and infectious substances such as insecticides, weed-killers, and live virus materials.
  • Radioactive materials.
  • Other dangerous articles such as magnetized materials, offensive or irritating materials 

Source:https://www.ethiopianairlines.com/AA/EN/information/baggage/restricted-items

Airline Contact Detail

24 X 7 Customer care number
Contact No : 000 800 1007 947
Address :

Bole International Airport,
PO Box 1755, Addis Ababa,
Ethiopia

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.