Etihad Airways (EY)

Know more about your Airline

  • Economy Deal: 23kg
  • Economy Saver and Classic: 30kg
  • Economy Flex: 35kg
  • Business Class: 40kg
  • First Class: 50kg

Note: The weight of each item must not exceed 32kg

Source: https://www.etihad.com/en-us/before-you-fly/baggage-information/allowances/

 

  • Economy Deal: 23kg
  • Economy Saver and Classic: 30kg
  • Economy Flex: 35kg
  • Business Class: 40kg
  • First Class: 50kg

Note: The weight of each item must not exceed 32kg

Source: https://www.etihad.com/en-us/before-you-fly/baggage-information/allowances/

Guests are not permitted to carry these items through the screening point and in sterile/secured areas of an airport and in the aircraft cabin.

Note: Some of the prohibited items may be allowed in checked baggage under certain conditions/regulations.

  • Dangerous goods & chemicals
  • Weapons
  • Explosives

Source: https://www.etihad.com/en-us/before-you-fly/baggage-information/prohibited-items/

Guests are not permitted to carry these items through the screening point and in sterile/secured areas of an airport and in the aircraft cabin.

Note: Some of the prohibited items may be allowed in checked baggage under certain conditions/regulations.

  • Dangerous goods & chemicals
  • Weapons
  • Explosives

Source: https://www.etihad.com/en-us/before-you-fly/baggage-information/prohibited-items/

  • When the refund is made through Etihad Contact Centre or local offices, Guest Service Fee (GSF) will apply. 
  • The refund rules of the original ticket will always apply.
  • Most restricted refund fare rule applies in the event that different fare choices are combined.
  • Date change fees/policy varies by route. Specific details will be shown in the Fare Rules section at the time of booking.
  • If you’re going to miss a flight, please advise us in advance to avoid cancellation of your return or onward reservations. In such instances, a no show fee and change fee will apply.
  • For cancellations made within 96 hours of departure, an additional 10% will apply to the applicable cancellation fee.
    • The refund fee will be waived in the unfortunate event of the death of a guest, or an immediate family member. Official documentation required.

Source: https://www.etihad.com/en/before-you-fly/manage-my-booking/modification-guide/

  • When the refund is made through Etihad Contact Centre or local offices, Guest Service Fee (GSF) will apply. 
  • The refund rules of the original ticket will always apply.
  • Most restricted refund fare rule applies in the event that different fare choices are combined.
  • Date change fees/policy varies by route. Specific details will be shown in the Fare Rules section at the time of booking.
  • If you’re going to miss a flight, please advise us in advance to avoid cancellation of your return or onward reservations. In such instances, a no show fee and change fee will apply.
  • For cancellations made within 96 hours of departure, an additional 10% will apply to the applicable cancellation fee.
    • The refund fee will be waived in the unfortunate event of the death of a guest, or an immediate family member. Official documentation required.

Source: https://www.etihad.com/en/before-you-fly/manage-my-booking/modification-guide/

Airline Contact Detail

24 X 7 Customer care number
Contact No : 1800 123 3901
Address :

New Airport Road, Khalifa City A,
PO Box 35566, Abu Dhabi,
United Arab Emirates

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.