Garuda Indonesia, P.t. (GA)

Phone :- +1-800-342-7832

Know more about your Airline

Free Baggage Allowance on Domestic Services
The total free baggage allowance for a passenger traveling on Domestic Services:

CABIN CLASS ALLOWANCE
First 40 kg
Business 30 kg
Economy 20 kg

Source: https://www.garuda-indonesia.com/in/en/garuda-indonesia-experience/on-ground/baggage/index.page?

Free Baggage Allowance on International Services
The total free baggage allowance for a passenger traveling on International Services:

CABIN CLASS ALLOWANCE
First 50 kg
Business 40 kg
Economy 30 kg

Source: https://www.garuda-indonesia.com/in/en/garuda-indonesia-experience/on-ground/baggage/index.page?

Garuda Indonesia will prohibit passengers from checking in or carrying Smart Luggage with non-removable batteries. However, not every smart luggage is prohibited to be carried onboard. Smart Luggage with removable batteries will be allowed as checked baggage, provided batteries are uninstalled prior to check-in and carried separately on board. While passengers are still able to bring carry-on Smart Luggage on board if the batteries are removable and remain installed.

Source: https://www.garuda-indonesia.com/in/en/garuda-indonesia-experience/on-ground/baggage/index.page?

Garuda Indonesia will prohibit passengers from checking in or carrying Smart Luggage with non-removable batteries. However, not every smart luggage is prohibited to be carried onboard. Smart Luggage with removable batteries will be allowed as checked baggage, provided batteries are uninstalled prior to check-in and carried separately on board. While passengers are still able to bring carry-on Smart Luggage on board if the batteries are removable and remain installed.

Source: https://www.garuda-indonesia.com/in/en/garuda-indonesia-experience/on-ground/baggage/index.page?

Airline Contact Detail

24 X 7 Customer care number
Contact No : 00 62 21 23519999
Address :

 Management Building, 3rd Floor
Soekarno-Hatta International Airport,
Cengkareng, Jakarta,
19120, Indonesia

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.