Sky Express (GQ)

Know more about your Airline

Hand baggage allowance
Each passenger can carry one (1) hand luggage and a small personal item (a small purse/bag or laptop case) into the cabin of the aircraft.
Hand luggage must not exceed 45 cm x 35 cm x 20 cm so that it can be stored in the space above the seats.
The maximum weight of the hand baggage is determined by the fare class.
 
SkyFly SkySave SkySmart SkyBasic SkyBasic+
      6kg       6kg        6kg           6kg          8kg
The small personal item (a small purse/bag or laptop case) should fit under the front seat.
 
Checked baggage allowance
Each passenger may carry at no extra cost  baggage checked at Sky Express’ boarding checkpoint
The maximum dimension of the baggage intended for carriage is Length + Width + Height 156 cm.
The permissible weight of the baggage to be carried varies according to the fare class.
 
SkyFly SkySave SkySmart SkyBasic SkyBasic+
    8kg        15kg       23kg         15kg           23kg

Infants (0-2 years old) must travel in their parents/guardian’s arms. The latter is entitled to carry a folding stroller with a maximum size of 100 cm x 30 cm x 15 cm which is checked in and handed over to Sky Express staff for storage in the hold of the aircraft.
 

Hand baggage allowance
Each passenger can carry one (1) hand luggage and a small personal item (a small purse/bag or laptop case) into the cabin of the aircraft.
Hand luggage must not exceed 45 cm x 35 cm x 20 cm so that it can be stored in the space above the seats.
The maximum weight of the hand baggage is determined by the fare class.
 
SkyFly SkySave SkySmart SkyBasic SkyBasic+
      6kg       6kg        6kg           6kg          8kg
The small personal item (a small purse/bag or laptop case) should fit under the front seat.
 
Checked baggage allowance
Each passenger may carry at no extra cost  baggage checked at Sky Express’ boarding checkpoint
The maximum dimension of the baggage intended for carriage is Length + Width + Height 156 cm.
The permissible weight of the baggage to be carried varies according to the fare class.
 
SkyFly SkySave SkySmart SkyBasic SkyBasic+
    8kg        15kg       23kg         15kg           23kg

Infants (0-2 years old) must travel in their parents/guardian’s arms. The latter is entitled to carry a folding stroller with a maximum size of 100 cm x 30 cm x 15 cm which is checked in and handed over to Sky Express staff for storage in the hold of the aircraft.
 

  • Disabling devices such as pepper spray, electroshock weapons, etc. containing irritant or incapacitating substance.
  • Alcoholic beverages (containing over 70% alcohol by volume)
  • Dangerous goods such as compressed gases, lithium batteries.
  • Security –type attaché cases, cash boxes, cash bags, etc. incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material.
  • Explosive substances or articles which are liable to dangerously react, produce a flame or dangerous evolution of heat.
  • Items containing or liable to emit toxic, corrosive or flammable gases or vapors.
  • Non-safety matches or cigar lighters with a blue flame.
  • Liquid Oxygen systems /cylinders.

Source: https://www.skyexpress.gr/en/travel-info/before-the-flight/baggages/

  • Disabling devices such as pepper spray, electroshock weapons, etc. containing irritant or incapacitating substance.
  • Alcoholic beverages (containing over 70% alcohol by volume)
  • Dangerous goods such as compressed gases, lithium batteries.
  • Security –type attaché cases, cash boxes, cash bags, etc. incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material.
  • Explosive substances or articles which are liable to dangerously react, produce a flame or dangerous evolution of heat.
  • Items containing or liable to emit toxic, corrosive or flammable gases or vapors.
  • Non-safety matches or cigar lighters with a blue flame.
  • Liquid Oxygen systems /cylinders.

Source: https://www.skyexpress.gr/en/travel-info/before-the-flight/baggages/

Airline Contact Detail

24 X 7 Customer care number
Contact No : 0030 215 215 6510
Address :

Heraklion International Airport,
Nikos Kazantzakis, Heraklion,
716 01 Crete, Greece

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.