Know more about your Airline
The maximum domestic flight baggage allowance (excluding Arkia Low-Cost flights) is 20kg. Baggage allowance for non-Israeli tourists on domestic Arkia Low-Cost flights is 20kg.
In addition, each passenger may board with one carry-on weighing maximum 7kg and measuring a maximum 20x40x55cm.
The maximum domestic flight baggage allowance (excluding Arkia Low-Cost flights) is 20kg. Baggage allowance for non-Israeli tourists on domestic Arkia Low-Cost flights is 20kg.
In addition, each passenger may board with one carry-on weighing maximum 7kg and measuring a maximum 20x40x55cm.
- Compressed gas (flammable, non-flammable and toxic).
- Corrosive materials (such as acids and liquid batteries).
- Explosive materials, ammunition, fireworks, and flammable items.
- Flammable liquids and solid materials (such as heating fuel).
- Oxidizing materials.
- Poisons and infectious materials.
- Radioactive materials and drugs.
- Mercury, magnetic materials and harmful substances.
- Briefcases with an alarm mechanism.
- Compressed gas (flammable, non-flammable and toxic).
- Corrosive materials (such as acids and liquid batteries).
- Explosive materials, ammunition, fireworks, and flammable items.
- Flammable liquids and solid materials (such as heating fuel).
- Oxidizing materials.
- Poisons and infectious materials.
- Radioactive materials and drugs.
- Mercury, magnetic materials and harmful substances.
- Briefcases with an alarm mechanism.
- The booking was made telephonically or online directly by the consumer, as defined in the Consumer Protection Law (Consumer – someone who purchases a commodity or receives a service from a dealer during the course of his business primarily for personal, household or family use);
- The booking was made eight or more business days prior to departure;
- The consumer cancels the booking in writing within 14 days from making the booking;
- The cancellation is made at least seven business days prior to the departure date.
- The booking was made telephonically or online directly by the consumer, as defined in the Consumer Protection Law (Consumer – someone who purchases a commodity or receives a service from a dealer during the course of his business primarily for personal, household or family use);
- The booking was made eight or more business days prior to departure;
- The consumer cancels the booking in writing within 14 days from making the booking;
- The cancellation is made at least seven business days prior to the departure date.
Airline Contact Detail
- 24 X 7 Customer care number
- Contact No : +972-3-6902210
-
Address :
PO Box 39301,
Dov Airport, 61392
Tel Aviv, Israel
Faq
If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.
Flight Cancellation
Air Passenger Regulation
Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.
Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.