Thomas Cook Airlines (MT)

Know more about your Airline

Children under 2 years of age must bring 10 kg of luggage as well as a pram or stroller.

You must bring along 20 kg of luggage (of which max. 6 kg of hand luggage) when: 
• you travel to one of our selected concept hotels 
• you travel on Economy Plus

You must bring with you 25 kg of luggage (including max. 6 kg of hand luggage) when: 
• you travel on Premium Class

You must bring 30 kg of luggage (including max. 6 kg of cabin baggage) when: 
• you travel to one of our hotels that offer Easy Travel. 
• Your holiday lasts at least 4 weeks

You must bring 35 kg of luggage (including a maximum of 6 kg of cabin baggage) when: 
• you travel on Premium Class and 1) your holiday lasts at least 4 weeks, or 2) you travel to one of our hotels offering Easy Travel.

You must bring 40 kg of luggage (including a maximum of 6 kg of cabin baggage) 

Source: https://dk.thomascookairlines.dk/vaerd-at-vide/Bagage

Children under 2 years of age must bring 10 kg of luggage as well as a pram or stroller.

You must bring along 20 kg of luggage (of which max. 6 kg of hand luggage) when: 
• you travel to one of our selected concept hotels 
• you travel on Economy Plus

You must bring with you 25 kg of luggage (including max. 6 kg of hand luggage) when: 
• you travel on Premium Class

You must bring 30 kg of luggage (including max. 6 kg of cabin baggage) when: 
• you travel to one of our hotels that offer Easy Travel. 
• Your holiday lasts at least 4 weeks

You must bring 35 kg of luggage (including a maximum of 6 kg of cabin baggage) when: 
• you travel on Premium Class and 1) your holiday lasts at least 4 weeks, or 2) you travel to one of our hotels offering Easy Travel.

You must bring 40 kg of luggage (including a maximum of 6 kg of cabin baggage) 

Source: https://dk.thomascookairlines.dk/vaerd-at-vide/Bagage

  • Alcoholic beverages
  • Ammunition (cartridges for weapons) for sporting purposes, securely packaged
  • Dry Ice - (carbon dioxide, solid)
  • e-cigarettes

Source: https://dk.thomascookairlines.dk/vaerd-at-vide/Bagage

  • Alcoholic beverages
  • Ammunition (cartridges for weapons) for sporting purposes, securely packaged
  • Dry Ice - (carbon dioxide, solid)
  • e-cigarettes

Source: https://dk.thomascookairlines.dk/vaerd-at-vide/Bagage

Airline Contact Detail

24 X 7 Customer care number
Contact No : 01733 224 330
Address :

Hangar 1, Western Maintenance Area,
Runger Lane, Manchester Airport,
Manchester, M90 3FL, UK

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.