Know more about your Airline
Passengers | Business | Economy |
Passengers occupying a seat | max 3 standard pieces of max 23kg each | max 1 standard pieces of max 23kg each |
Frequent Flyer SkyTeam members: Elite / Elite Plus | + 1 standard piece of max 23kg | + 1 standard piece of max 23kg |
Sailors who paid rates dedicated to sailors | max 3 standard pieces of max 23kg each | max 2 standard pieces of max 23kg each |
Infants not occupying a seat* | - max 1 piece of max 10kg and 115cm (sum of dimensions); + one collapsible stroller |
- max 1 piece of max 10kg and 115cm (sum of dimensions); + one collapsible stroller |
Passengers | Business | Economy |
Passengers occupying a seat | max 3 standard pieces of max 23kg each | max 1 standard pieces of max 23kg each |
Frequent Flyer SkyTeam members: Elite / Elite Plus | + 1 standard piece of max 23kg | + 1 standard piece of max 23kg |
Sailors who paid rates dedicated to sailors | max 3 standard pieces of max 23kg each | max 2 standard pieces of max 23kg each |
Infants not occupying a seat* | - max 1 piece of max 10kg and 115cm (sum of dimensions); + one collapsible stroller |
- max 1 piece of max 10kg and 115cm (sum of dimensions); + one collapsible stroller |
- Attaché cases, cash boxes, cash bags with installed alarm devices containing:
- Lithium Cells or Batteries
- Gases to expel dye or ink.
- Ammunition.
- Battery powered wheelchairs or mobility aids.
- Mercury barometer or thermometer
- Carbon dioxide (dry ice)
- Chemical agent monitoring equipment
- Avalanche rescue backpack
- Heat producing articles
- Spare/loose batteries
- Gas cartridges, small, non-flammable
- Portable electronic devices
- Portable medical electronic devices.
- Attaché cases, cash boxes, cash bags with installed alarm devices containing:
- Lithium Cells or Batteries
- Gases to expel dye or ink.
- Ammunition.
- Battery powered wheelchairs or mobility aids.
- Mercury barometer or thermometer
- Carbon dioxide (dry ice)
- Chemical agent monitoring equipment
- Avalanche rescue backpack
- Heat producing articles
- Spare/loose batteries
- Gas cartridges, small, non-flammable
- Portable electronic devices
- Portable medical electronic devices.
Airline Contact Detail
- 24 X 7 Customer care number
- Contact No : +4021 9361
-
Address :
Calea Bucurestilor nr. 224F,
Henri Coanda Airport,
Departures Terminal, Otopeni ,
Romania
Faq
If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.
Flight Cancellation
Air Passenger Regulation
Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.
Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.