Know more about your Airline
Each passenger over the age of 2 years old is allowed to carry 1 piece of hand baggage up to 10 kg. The maximum dimensions of the hand baggage are length 55cm, width 20cm and height 40cm.
Each passenger over the age of 2 years old is allowed to carry 1 piece of hand baggage up to 10 kg. The maximum dimensions of the hand baggage are length 55cm, width 20cm and height 40cm.
For safety reasons, the transport of the following items in your checked baggage and carry-on baggage is prohibited by law worldwide (non-exhaustive list):
- Flammable solids, e.g. matches
- Flammable liquids, e.g. lighters, lighter fuel, fuel, paint and cleaning agents
- Gases, e.g. flammable, irritant or toxic gases, self-defense sprays, and camping gas
- Oxidizing substances and organic peroxides, e.g. bleaching powder and peroxides
- Toxic and infectious substances, e.g. mercury, bacteria, and virus cultures
- Corrosives, e.g. acids, mercury, and wet batteries
- Radioactive materials
- Magnetic materials
- Explosives, fireworks, flares, and ammunition
- E-cigarettes or electronic smoking devices and their batteries may only be carried in your hand baggage (recharging or use on board is prohibited)
- Segways / hoverboards
- The balance wheel, solowheel, and air wheels
For safety reasons, the transport of the following items in your checked baggage and carry-on baggage is prohibited by law worldwide (non-exhaustive list):
- Flammable solids, e.g. matches
- Flammable liquids, e.g. lighters, lighter fuel, fuel, paint and cleaning agents
- Gases, e.g. flammable, irritant or toxic gases, self-defense sprays, and camping gas
- Oxidizing substances and organic peroxides, e.g. bleaching powder and peroxides
- Toxic and infectious substances, e.g. mercury, bacteria, and virus cultures
- Corrosives, e.g. acids, mercury, and wet batteries
- Radioactive materials
- Magnetic materials
- Explosives, fireworks, flares, and ammunition
- E-cigarettes or electronic smoking devices and their batteries may only be carried in your hand baggage (recharging or use on board is prohibited)
- Segways / hoverboards
- The balance wheel, solowheel, and air wheels
Airline Contact Detail
- 24 X 7 Customer care number
- Contact No : +32 (0) 70 22 00 00
-
Address :
Rintweg Luchthavengebouw 45
8400 Zaventem, Brussels, Belgium
Faq
If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.
Flight Cancellation
Air Passenger Regulation
Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.
Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.