Transportes Aeros Portugueses TAP (TP) (TP)

Phone :- +1-800-221-7370

Know more about your Airline

If travelling to/from domestic destinations (including the islands), Europe, Africa and North America you can carry on the aircraft:

  • If flying Economy Class: 1 piece of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).
  • In Executive Class *: 2 pieces of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

*Except to/from North America: 1 piece of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

If traveling to/from destinations in South America, you can carry on the aircraft:

  • If flying Economy Class: 1 piece of baggage up to 10 kg / 115 cm (55x40x20 cm / 22x16x8 in).
  • In Executive Class *: 2 pieces of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

Source: https://www.flytap.com/en-gb/baggage/hand-baggage

If travelling to/from domestic destinations (including the islands), Europe, Africa and North America you can carry on the aircraft:

  • If flying Economy Class: 1 piece of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).
  • In Executive Class *: 2 pieces of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

*Except to/from North America: 1 piece of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

If traveling to/from destinations in South America, you can carry on the aircraft:

  • If flying Economy Class: 1 piece of baggage up to 10 kg / 115 cm (55x40x20 cm / 22x16x8 in).
  • In Executive Class *: 2 pieces of baggage up to 8 kg / 115 cm (55x40x20 cm / 22x16x8 in) + 1 personal item up to 2 Kg / 85 cm (40x30x15 cm / 16x12x5 in).

Source: https://www.flytap.com/en-gb/baggage/hand-baggage

  • Electro shock weapons, ammunition, and explosives
  • Batteries and equipment containing batteries or fuel
  • Battery-powered wheelchairs or other similar mobility devices with batteries
  • Compressed gas cartridges, cylinders, and aerosols
  • Scientific, professional and personal
  • Medical items

Source: https://www.flytap.com/en-gb/baggage/dangerous-goods

  • Electro shock weapons, ammunition, and explosives
  • Batteries and equipment containing batteries or fuel
  • Battery-powered wheelchairs or other similar mobility devices with batteries
  • Compressed gas cartridges, cylinders, and aerosols
  • Scientific, professional and personal
  • Medical items

Source: https://www.flytap.com/en-gb/baggage/dangerous-goods

Changes and cancellation conditions differ depending on the conditions associated with the TAP product purchased. The rules on changes and cancellations apply to the route and may differ depending on the flight you wish to alter. Some TAP products may impose penalties on changes and cancellations, be non-refundable or non-changeable. 

Source:https://www.flytap.com/en-pt/booking-information/changes-and-cancellations

Changes and cancellation conditions differ depending on the conditions associated with the TAP product purchased. The rules on changes and cancellations apply to the route and may differ depending on the flight you wish to alter. Some TAP products may impose penalties on changes and cancellations, be non-refundable or non-changeable. 

Source:https://www.flytap.com/en-pt/booking-information/changes-and-cancellations

Airline Contact Detail

24 X 7 Customer care number
Contact No : (+351) 21 843 11 00
Address :

Victoria Programme,
Apartado 50194 1704-801,
Lisbon, Portugal

Faq

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.