Know more about your Airline
Size and weight
Your checked-in baggage cannot be larger than:
- Width: 149 cm
- Height: 119 cm
- Length: 171 cm
Checked-in bag types:
- 10 kg checked-in bag
- 20 kg checked-in bag
- 32 kg checked-in bag
You can check in up to 3 pieces of checked-in luggage. Wizz Air is introducing a new type of checked-in bag with a weight allowance of 10 kg, besides the available 20 and 32 kg options. You can check in a maximum 1 bag of 10 kg, 2 bags of 20 kg, or 3 bags of 32 kg. Another combination of checked-in bags is not possible to purchase online.
Source:https://wizzair.com/en-gb/information-and-services/travel-information/baggage#/
Size and weight
Your checked-in baggage cannot be larger than:
- Width: 149 cm
- Height: 119 cm
- Length: 171 cm
Checked-in bag types:
- 10 kg checked-in bag
- 20 kg checked-in bag
- 32 kg checked-in bag
You can check in up to 3 pieces of checked-in luggage. Wizz Air is introducing a new type of checked-in bag with a weight allowance of 10 kg, besides the available 20 and 32 kg options. You can check in a maximum 1 bag of 10 kg, 2 bags of 20 kg, or 3 bags of 32 kg. Another combination of checked-in bags is not possible to purchase online.
Source:https://wizzair.com/en-gb/information-and-services/travel-information/baggage#/
- Explosives and incendiary substances and devices (explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft)
- Guns, firearms and other devices that discharge projectiles (devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile)
- Fire extinguisher
- Fireworks
- Fuel
- Camping stove cylinders
- Batteries
- Paint
Source:https://wizzair.com/en-gb/information-and-services/booking-information/check-in-and-boarding#/
- Explosives and incendiary substances and devices (explosives and incendiary substances and devices capable, or appearing capable, of being used to cause serious injury or to pose a threat to the safety of aircraft)
- Guns, firearms and other devices that discharge projectiles (devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile)
- Fire extinguisher
- Fireworks
- Fuel
- Camping stove cylinders
- Batteries
- Paint
Source:https://wizzair.com/en-gb/information-and-services/booking-information/check-in-and-boarding#/
In case of flight delay and cancellation you have the following options in accordance with our General Conditions of Carriage, except as otherwise provided by the Regulation (EC) No 261/2004 (the “Regulation”) establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.
- We will re-book you on another flight operated by Wizz Air on the same or – if necessary – a comparable route, at the earliest opportunity, subject to availability of seats.
- We will refund the Total Fare paid for the cancelled flight, including if applicable the return sector.
- We credit the full value of your payment for the cancelled flight plus 20% of the fare paid for the cancelled flight (also for the return sector if applicable) on your WIZZ Account. This credit can be used towards any Wizz Air flight.
Apart from any of the abovementioned options, we will facilitate two telephone calls (alternatively you can choose telex, fax, or email) free of charge, or where it is not feasible for Wizz Air to provide you with these opportunities, we will reimburse the costs of such communications.
In the event of re-routing, when the time of departure of the new flight is the day after the departure as it was planned for the cancelled flight arrange hotel accommodation and transport between the airport and place of accommodation free of charge. Where it is not feasible for Wizz Air to provide you with such care, we will refund the costs of a meal, hotel accommodation and the transport between the airport and place of accommodation.
Source:https://wizzair.com/en-gb/information-and-services/prices-discounts/refunds-and-compensations#/
In case of flight delay and cancellation you have the following options in accordance with our General Conditions of Carriage, except as otherwise provided by the Regulation (EC) No 261/2004 (the “Regulation”) establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights.
- We will re-book you on another flight operated by Wizz Air on the same or – if necessary – a comparable route, at the earliest opportunity, subject to availability of seats.
- We will refund the Total Fare paid for the cancelled flight, including if applicable the return sector.
- We credit the full value of your payment for the cancelled flight plus 20% of the fare paid for the cancelled flight (also for the return sector if applicable) on your WIZZ Account. This credit can be used towards any Wizz Air flight.
Apart from any of the abovementioned options, we will facilitate two telephone calls (alternatively you can choose telex, fax, or email) free of charge, or where it is not feasible for Wizz Air to provide you with these opportunities, we will reimburse the costs of such communications.
In the event of re-routing, when the time of departure of the new flight is the day after the departure as it was planned for the cancelled flight arrange hotel accommodation and transport between the airport and place of accommodation free of charge. Where it is not feasible for Wizz Air to provide you with such care, we will refund the costs of a meal, hotel accommodation and the transport between the airport and place of accommodation.
Source:https://wizzair.com/en-gb/information-and-services/prices-discounts/refunds-and-compensations#/
Airline Contact Detail
- 24 X 7 Customer care number
- Contact No : 0330 977 0444
-
Address :
Laurus Offices
Kőér street 2/A
Building B, H-1103
Budapest, Hungary
Faq
If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.
Flight Cancellation
Air Passenger Regulation
Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.
Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.