Airline Rating

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Airline Rating & Reviews

IndiGo. (6E)

Food & Beverage
Inflight Entertainment
Seat Comfort
Staff Service
Ground Service
Wifi Service
Value of Money
Recommendations

Ratings

Customer rating from 5 reviews

Customer Reviews

Its very convenient to travel from Delhi to any city as its the only airport having a wide range of connectivity. I like the way they are providing services to senior citizens with full respect.

By : ayush kumar 11th Sep 2019

Type Of Traveller	Family
Seat Type	Economy
Route	Delhi to Bangalore
Date Flown	10th Sep 2019
Value for Money

The worst airline I’ve traveled! My luggage wheel was broken and the ground personnel at the luggage collection area was of little help. Though I told her that just need a note to make a travel insurance claim, she was not able to help me. The manager interceded and proposed to write an email. He promised that I would get a response. I wrote three emails and I received the same computer-generated reply from 2 different customer service officers. I had left my contactable number and I have neither heard from them via phone or email. Please do not be fooled by their advertisements I would never travel on this airline again.

By : Ravi Teja 25th Dec 2019

Type Of Traveller	Solo Traveller
Seat Type	Economy
Route	Delhi to Amritsar
Date Flown	21st Dec 2019
Value for Money

Indigo claims that they are an "on-time departure and arrival" airline. I felt that is a joke. I have flown Indigo from Nagpur to Pune for the fifth time this month and yet again this flight was delayed as it always does. This time the delay is more than 5 hours and I am writing this review while waiting for the delayed flight. This particular route's flight always gets delayed and by now Indigo should have taken note and tried to fix the root cause of the issue. Every single time I have flown from Nagpur to Pune with Indigo, there have been delays. On top of that, there is no refund or alternatives offered for the inconvenience caused due to delays. Unfortunately only Indigo fits into my schedule and I have to choose it for business purpose. I hope Indigo takes note and corrects this issue.

By : Sebastian Smith 1st Jan 1970

Type Of Traveller	Solo Traveller
Seat Type	Economy
Route	Nagpur to Pune
Date Flown	04th Jul 2019
Value for Money

Kolkata to Bengaluru by Indigo. Check-in for the flight was smoothly done via website as well as the baggage security screening. The staff at the counter had informed in advance that the flight was going to be delayed due to the late arrival of the incoming flight which was good however on the notification screens it was still displayed that the flight was on time and this was only updated when the boarding was around the corner. The boarding process was hurried as the crew tried to compensate for the delay which was much appreciated. The rest of the flight was pretty uneventful. However during de-boarding, the crew were polite and wished goodbye to me but not to everyone probably due to the fact that the crew was not expecting the rest of the passengers to thank them. they get the job done.

By : Ganesh Sharma 21st Dec 2019

Type Of Traveller	Business
Seat Type	Economy
Route	Kolkata to Bengaluru
Date Flown	18th Dec 2019
Value for Money