London to Goa via Mumbai. My friend and I purchased our tickets in June and were due to fly on November 18th. We had received a booking confirmation from Air India so I thought everything was well. When we arrived at the airport we were abruptly told there had been a system error and that there was no seat for us on the plane which was fully booked. I wrote a letter asking for compensation on November 26 and I sent an email a week later. Neither the letter or the mail were acknowledged by the airline. I have also tried to telephone but no luck there either. The phone is either not answered or I am passed from one person to the next before silence. I am a frequent international traveler and have never encountered such a problem. We missed a holiday we were very much looking forward to and are most disappointed.

By : deepa bharti 30th Nov 2019

Last year, I took an air india flight (economy)from delhi to frankfurt. It was a Dreamliner aircraft which has all the modern amenities. I liked the food and the snacks, cabin crew was also helpful. Few things I didn’t like i.e. leg space was less and also, they need to add more in-flight entertainment. I also took a domestic flight yesterday. It got late by more than 30 mins but the flight had very less jerks looking at the cloudy weather outside. Also, leg space in this aircraft was more than it’s rivals in india.

By : Gaurav Sharma 1st Jan 2020

By : Rajendra Pandey

By : Harsh Bhasin