Airline Rating

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Airline Rating & Reviews

Japan Air Lines Company, Ltd.. (JL)

Food & Beverage
Inflight Entertainment
Seat Comfort
Staff Service
Ground Service
Wifi Service
Value of Money
Recommendations

Ratings

Customer rating from 5 reviews

Customer Reviews

The cabin crew were very helpful and friendly. I’ve never receive such great service from an international airline ever! I highly recommend Japanese Airlines and would recommend this airline to any friends or relatives.

By : Pavel 3rd Mar 2020

Type Of Traveller	Family
Seat Type	Economy
Route	Osaka to Los Angeles
Date Flown	24th Feb 2020
Value for Money

Imposed a liquor ban on me, cabin was very hot and muggy. The cabin teams imposed an alcohol ban because I drunk 6 cans of beer. I was neither behaving disorderly to warrant such a ban. "

By : Andrey 17th Oct 2019

Type Of Traveller	Family
Seat Type	Economy
Route	Tokyo to Singapore
Date Flown	12th Oct 2019
Value for Money

Had a great experience. Seats were very comfy. Meal was delicious. Leg space was more. Staff were very helpful and pleasant to deal with.

By : Peter 27th Dec 2019

Type Of Traveller	Family
Seat Type	Economy
Route	Chicago to Tokyo Narita
Date Flown	19th Dec 2019
Value for Money

Seats were wide enough, making me healthy sleeping during long haul flight, from Tokyo Narita to Chicago. One thing that I also love is the food quality! It is like eating in a restaurant with stars. In my opinion, JAL's food is the best. I would definitely fly with JAL again."

By : Martin 10th Nov 2019

Type Of Traveller	Solo Traveller
Seat Type	Economy
Route	Jakarta to Chicago
Date Flown	04th Nov 2019
Value for Money