Airport Rating & Reviews
Edinburgh (EDI)
Food & Beverage
Air Conditions
Airport Transport
Wifi
Parking
Hospitality
Ratings
Customer rating from 5 reviews
Customer Reviews
The Economic Times

"Staff were nothing short of amazing" International arrival was great. I've ever experienced the weirdest security staff. The luggage retrieval was even more unbelievable, as it takes a full hour for the luggage to arrive at the belt.While departing fom this airport wasn't quite as chaotic or confusing or weird. At the check in level there were few seats to sit and people were all over the floor which was very unhygienic as there is no place to sit. I don't know how to rate this airport and I asked myself would I use it again or even recommend it and the answer is a resounding yes. Every single airport staff member and cafe staff were nothing short of amazing. I will happily return amid all the chaos! What a treat!

By : Maxence

Type Of Traveller Solo Traveller
Seat Type Economy
Route Athens to Edinburg
Date Flown 23rd Dec 2019
Value for Money
The Economic Times

"Found the assistance was first class" When I travelled through this airport I need assistance and I found the assistance was first class from the moment of arrival to my departure. I was looked after, I had no breakfast and they got me something to eat and drink this is the first time in all my years of using the assistance that I was treated so well. Well done Edinburgh airport you get five stars from me.

By : Christopher

Type Of Traveller Solo Traveller
Seat Type Economy
Route Edinburg to Zürich
Date Flown 30th Oct 2019
Value for Money
The Economic Times

"The experience of traveling become a nightmare" I used this airport from last 3 years and was nothing but pleasantly surprised by the amazing approach of staff from Edinburgh Airport, very friendly and helpful. Unfortunately since my last two experiences in November 2019 and December 2019 made this airport experience a nightmare. One of the airport staff screaming at passengers during a security check that what is and not allowed. I was travelling alone and one male staff going through my bag without asking and throwing things away from it and literally searching through women's hygiene products is not a pleasant thing. I wish people would have more respect and decency and treated passengers in a better way, not like cattle going for a slaughter.

By : Thibaut

Type Of Traveller Solo Traveller
Seat Type Economy
Route Edinburg to Brussels
Date Flown 22nd Aug 2019
Value for Money
The Economic Times

"The management is atrocious" The staff are fine, but the management is atrocious. This airport has serious issues with the low number of check in desks, and the removal of the baggage conveyer and an additional queuing system to drop of your bags. I saw passengers getting stressed and aggressive and flights being delayed due passengers and I am not being proI feel sorry for the staff and the trouble they get, which is caused by incompetent management. The security system is very good, but check in takes hours of standing in queues, watching some people jumping to the front is annoying. We used to get flights from Aberdeen, but have to use Edinburgh due to the limited flights from Aberdeen, but we will look at Glasgow now. Edinburgh is a really bad experience and we don’t want to go back. The parking and other costs are mental. This airport is a total embarrassment to Scotland.

By : Cyril

Type Of Traveller Family
Seat Type Economy
Route Edinburg to Amsterdam
Date Flown 30th May 2019
Value for Money