Airport Rating & Reviews
Malpensa Int'l (MXP)
Food & Beverage
Air Conditions
Airport Transport
Wifi
Parking
Hospitality
Ratings
Customer rating from 5 reviews
Customer Reviews
The Economic Times

"Terrible service" Terrible service. I was trying to register and log in to the wifi but it was exrrememly slow and kept giving error messages. The toilet was really dirty and smelly. I had to wait very long for the gate to my flight to show up. It was not until 10 minutes before boarding that the gate showed up and everyone had to rush to the gate. It was not only for my flight but also for a lot of other flights.

By : Margot

Type Of Traveller Solo Traveller
Seat Type Economy
Route New York to Milan Malpensa
Date Flown 07th Dec 2019
Value for Money
The Economic Times

"A ridiculous system" Chaos! Unfriendly and badly organised airport! Crazy to have all the shopping and cafes restaurants etc before passport control. Means once you’ve gone through there is nothing to do and nowhere comfortable to sit. Also, it’s obvious that people leave going through to airside to the last minute because of this and then try to queue jump and create chaos at the security/passport check trying to get to flights at the last minute! What a ridiculous system. Must be the only airport in the world like this. Won’t be my airport of choice in the future.

By : Zoe

Type Of Traveller Family
Seat Type Economy
Route Dublin to Milan Malpensa
Date Flown 10th Oct 2019
Value for Money
The Economic Times

"Quick check-in and security" Although it was the period in which Malpensa airport also managed all passengers from Linate airport, which was closed for renovation, the terminal was not under stress. Quick check-in and security checks. Sufficient seats in waiting areas for boarding.

By : Fanny

Type Of Traveller Family
Seat Type First
Route Milan Malpensa to Delhi
Date Flown 17th Sep 2019
Value for Money
The Economic Times

"The queueing is incredibly slow and long" The airport terminal 2 is horrible. One would think that after reaching this place. The airport would at least be modern, queueing be fast and personnel be polite but we are wrong. The terminal itself is super old, the queueing is incredibly slow and long and personnel impolite. If your flight calls the last minute boarding announcement, the personnel around you would just ask you to pay for fast track to avoid the queue . Absolutely below standard, especially for an airport that aims to become a prime gateway to the country.

By : Célia

Type Of Traveller Solo Traveller
Seat Type Economy
Route Milan Malpensa to Belgrade
Date Flown 25th May 2019
Value for Money