Flight cancellations are very frequent these days and when the flight is cancelled, it causes a lot of inconvenience to the passengers. Unfortunately, that happens all over the world and for all sorts of different reasons. Many passengers lose their money for the cancelled flight and re-book the flight. In such cases, passengers are protected under the provisions of Rule 133 A of the Aircraft Rules, 1937 and Ministry of Civil Aviation for the compensation of the cancelled flight.
What makes you eligible for compensation due to flight cancellation?
You are eligible for compensation only if,
You are not willing to travel on its alternate or subsequent flight or on another airline’s flight. The refund will be processed by the airline in accordance with CAR Section 3, Series M, Part II.
Flight Cancellation Compensation (INDIA)
Passengers who have not been informed at least three hours in advance about the cancellation of the flight on which they were scheduled to travel,
- Airlines shall provide compensation for the inconvenience caused.
- Refund the ticket amount in case they do not wish to travel on an alternate or subsequent flight of the carrier concerned or via another carrier’s flight or if required by the passengers, provide them with alternate travel opportunities at no additional cost as well as provide them with facilities at the airport.
In the following cases, passengers are denied of the right to have compensation:
- They do not accept the alternate travel arrangements made by the airline.
- The cancellation occurred due to extraordinary circumstances beyond the control of the airline (as described below) even if all reasonable measures had been taken by the airline.
Simply enter your flight data and our Advanced Business Logic (ABL) system will instantly check whether you are eligible and notify you about the amount you will receive as compensation. Claim Now!
You will not be liable for compensation when the flight cancellation occurred due to extraordinary circumstances beyond the control of the airline such as:
- Natural disaster
- Civil war
- Political instability
- Security risks
- Insurrection or riot, explosion etc.
- Government regulation or order affecting the aircraft
- Strikes and labor disputes causing cessation
- Meteorological conditions
- Cancellations and delays clearly attributable to Air Traffic Control (ATC)
- Slowdown or interruption of work or any other causes that are beyond the control of the airline but which affect their ability to operate flights on schedule.