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Dusseldorf Int'l (DUS)

Airport Basics

About Dusseldorf

Düsseldorf is the capital and second-largest city of the German federal state of North Rhine-Westphalia as well as the seventh-largest city in Germany.

Country: Germany
Currency: Euro
ISD Code : +49-211
Languages: German, English
Best Season: Mid-May to Mid-September

Sights Of Dusseldorf

Altstadt
Rhine Tower
Museum Kunstpalast
Schloss Benrath

Luggage Room 

At the Ground floor of Car Park P3

ATM Services
  • Arrivals, before security, level 0, next to the exit of Terminal C
  • At the Airport railway station, before security
  • Departures, before security, level 1, next to check-in counters 191-210
  • Departures, before security, level 1, next to the counter 132-150
Baggage Wrapping Counter

Departures level of the terminal building

Food and Snacks

Terminal A

Bread 'N' Break
Before security, near the Lufthansa check-in counter

Chalet
Before security, departures, check-in hall, opposite of the Lufthansa check-in counter 

Palavrion Grill
After security, departures area, next to Boss/Armani Jeans

San Pino
After Security

Terminal B

KiKaKu 
Before security departures 

Aperol Bar
After security

Terminal C

Sportsbar
After security

Marche Movenpick Resturant
After security, near Gate C

Forex Counter
  • Arrival, before security, level 0 (Change Group)
  • Arrivals hall, before security, ground floor (Stadt-Sparkasse Dusseldorf)
  • Departures, before security, level 1 (Change Group)
Layover Relax

Restrooms 

After security, floor 3, near the observation Desk

Showers

Available in the following lounges:

Terminal C

  • After security, level 2( Emirates Lounge)
  • After security, level 2( Lufthansa Senator Lounge)
  • After security, level 2 ( Open Sky Lounge)
Lounges

Terminal A

Lufthansa Senator Lounge
After security, gates A area

Terminal B

Hugo Junkers Lounge
Level 2 in Pier B, Schengen Zone

Terminal C

Open Sky Lounge
After security, level 2

The Emirates Lounge
After security, level 2

Medical Services

Terminal C

Pharmacy
After security, level 1 near gate C44

Shopping

Terminal A

Lemm
After security, midway along Terminal A

Marc Cain
​Between Terminal A/B security, departures

Terminal B

FTC Cashmere
After security

Lloyd
Before security, departures

Terminal C

Lloyd
After security, departures

Smoking

Terminal A

After security, in the center of the pier, level 1

Terminal B

After security, in the center of the pier, level 1

Terminal C

After security, in the center of the pier, level 1

Telephone Booth

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The EU and Indian government introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended under wherein the compensation for such deficiencies have been enhanced.

Transportation

Train

Terminal C, before security, underground, take the moving walkway from Arrivals

Bus

Available at front of the main Arrivals hall.

Taxi

Available at Arrivals and Departures level

Car Rental

Main Terminal, before security, arrivals

Airport Contact Detail
24 X 7 Customer care number
Contact No : 800-433-7300

Address : Dusseldorf

FAQ

My flight from Dusseldorf Int'l is delayed. How to get compensation for delayed flight?

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.

My flight from Dusseldorf Int'l is cancelled. How to get compensation for cancelled flight?

In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.

What to do if I have been denied to board my flight?

If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.

What should I do in case of baggage lost?

Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.

Bad Weather at Dusseldorf Int'l. My flight is delayed. Will I get the compensation?

Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.

My flight from Dusseldorf Int'l is postponed. How to get remuneration for delayed flight?

If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.

My flight from Dusseldorf Int'l is cancelled. How to get remuneration for cancelled flight?

If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.

What to do if I have been denied to load onto my flight?

If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.

What is best thing to be done if there is an occurrence of baggage lost?

Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.

Terrible Weather at Dusseldorf Int'l. My flight is delayed. Will I get the remuneration?

Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.