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Helsinki-Vantaa (HEL)

Airport Basics

About Helsinki

Helsinki is the capital and most populous city of Finland. Located on the shore of the Gulf of Finland, it is the seat of the region of Uusimaa in southern Finland.

Country: Egypt
Currency: Egyptian Pound
ISD Code: +20-2
Languages: Finnish
Best Season: December to March

Sights of Helsinki

Khan el-Khalili
The Citadel
Pyramids of Giza
Al-Azhar Mosque
Asfour Crystal Factory

Luggage Room

  • Terminal 1, Landside, Ground Floor 
  • Terminal 2, Landside, Ground Floor 
ATM Services

Terminal 1

After Security, Non-Schengen Area, Near Gate 32
After Security, Non-Schengen Area, Near Gate 34
Before Security, Non-Schengen Area, Arrivals Hall 1
Before Security, Non-Schengen Area, Arrival Hall 2B
Before Security, Non-Schengen Area

Terminal 2

  • After Security, Schengen Area, Near Gate 14
  • After Security, Schengen Area, Near Gate 21
  • After Security, Schengen Area, Near Gate 23
  • After Security, Schengen Area, Near Gate 26
  • Before Security, Non-Schengen Area, Check-in Area
  • Before Security, Schengen Area, Arrival Hall 2A
  • Before Security, Schengen Area, Arrival Hall 2B
  • Before Security, Schengen Area, Check-in Area
  • Before Security, Schengen Area, Corridor Between Terminals 1 and 2
Baggage Wrapping Counter
Food and Snacks

Terminal 1

Johan & Nystrom

  • After Security, Near to Gate 13

Urban Food Market 

  • Before Security

Pier Zero 

  • After Security, Between Gates 28 and 29

60 Degree 

  • After Security, Gate 14

Terminal 2

Cafe Tori 

  • After Security, Departures, Level 2, Near gate 26

Wine & View

  • After Security, Departures, Level 2, Gate 26

The Oak Barrel Irish Pub 

  • After Security, Departures, Level 2, Near Gate 22

Ulappa 

  • After Security, Departures

Two Tigers

  • After Security, Non-Schengen Area, Near Gate 33

Nordic Kitchen 

  • After Security, Departures, Level 2, Near Gate 34
Forex Counter

Terminal 1

  • Departure Area
  • Arrival Area, Hall 2B
  • Near Gate 31

Terminal 2

  • Departure Area
  • Arrival Area, Hall 2B
  • Near Gate 15
  • Near Gate 26
Layover Relax

Showers

Available at the following lounges: 

Aspire Lounge

  • Terminal 2, After Security, Level 3, Near Gates 27-28

Finnair Lounge 

  • Terminal 1, After Security, Near Gate 22, Schengen Area
  • Terminal 2, After Security, Between Gates 36 and 37, Non-Schengen Area

Finnair New Premium Lounge

  • Terminal 2, After Security, Between Gates 36 and 37

Sleeping Pods

Airside, Near Gate 31

Lounges

Terminal 1

Finnair Lounge 
After Security, Level 3, Near Gate 22, Schengen Area

Terminal 2

Almost@Home 
Airside, Near Gate 32, Non-Schengen Area, Next to Finnair Transfer Service Desk

 Aspire Lounge 
After Security, Level 3, Near Gates 27/28

Plaza Premium Lounge
After Security Checkpoint, Non-Schengen Departures Area, Mezzanine Level, Close to Gates 34, 40, and 52

Finnair Lounge
After Security, Near Gates 50, Non-Schengen Area

Medical Services

Terminal 2

Pharmacy

  • After Security, Schengen Area, Level 2, Near Gate 27
  • Before Security, Level 1, Arrivals Hall 2A
Shopping

Terminal 2

World Famous Comic Characters

  • After Security, Next to Gate 26

Moomins Shop

  • After Security, Next to Gate 26

Marimekko

  • After Security, Departures Area, Level 2, Near Gate 27
  • After Security, Departures Area, Level 2, Near Gate 34

Lindroos

  • After Security, Departures Area, Level 2, Near Gate 27
  • After Security, Departures Area, Level 2, Near Gate 33

Finspiration

  • After Security, Departures Area, Level 2, Near Gate 26
  • After Security, Departures Area, Level 2, Near Gate 34

Burberry

  • After Security, Departures Area, Level 2, Near Gate 34

Arctic World of Santa Claus

  • After Security, Departures Area, Level 3, Near Gate 28
Smoking

Terminal 1

  • After Security, Schengen Area, Near Gate 12
  • Before Security

Terminal 2

  • After Security, Near Gate 33
  • After Security, Non-Schengen Area, Near Gate 34
  • After Security, Non-Schengen Area, Near Gate 52
  • After Security, Schengen Area, Near Gate 28
  • After Security, Schengen Area, Near Gate 19
  • Before Security
Telephone Booth

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The EU and Indian government introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended under wherein the compensation for such deficiencies have been enhanced.

Transportation

Train

The train entrance is on the corridor between the two terminals.

Taxi

Before Security, Corridor Between Terminals 1 and 2

Bus

Terminal 1 or 2, Before Security, Departures, Level 2

Car Rental

Terminal 1, Before Security, Corridor Between Terminals 1 and 2

Airport Contact Detail
24 X 7 Customer care number
Contact No : 800-433-7300

Address : Vantaa

FAQ

My flight from Helsinki-Vantaa is delayed. How to get compensation for delayed flight?

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.

My flight from Helsinki-Vantaa is cancelled. How to get compensation for cancelled flight?

In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.

What to do if I have been denied to board my flight?

If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.

What should I do in case of baggage lost?

Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.

Bad Weather at Helsinki-Vantaa. My flight is delayed. Will I get the compensation?

Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.

My flight from Helsinki-Vantaa is postponed. How to get remuneration for delayed flight?

If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.

My flight from Helsinki-Vantaa is cancelled. How to get remuneration for cancelled flight?

If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.

What to do if I have been denied to load onto my flight?

If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.

What is best thing to be done if there is an occurrence of baggage lost?

Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.

Terrible Weather at Helsinki-Vantaa. My flight is delayed. Will I get the remuneration?

Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.