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Gatwick Airport (LGW)

Airport Basics

About Crawley

Crawley is a large town and borough in West Sussex, England. It is 28 miles (45 km) south of Charing Cross (London), 18 miles (29 km) north of Brighton and Hove, and 32 miles (51 km) north-east of the county town of Chichester.

Country: England
Currency: Currency Pound sterling (GBP; £)
ISD Code: +44-1293
Language Spoken: English
Best Season: June to September

Sights of Crawley


Tilgate Park
Buchan Country Park
Tilgate Nature Centre
Wakehurst
National Trust - Nymans

Know Your Airport

Gatwick airport lies in the country West Sussex 45 km South of the Central London and is said to be the second busiest airport after Heathrow. The airline easyJet is its most utilized carrier.

In each separate buildings there are two terminals mainly as South and North Terminal:

South Terminal

Via an Extension Bridge, One Can Get Access to the Airport Train Station. The Check-in is on Level 2 and there is an area “The Village” where you will Find Ample Shopping and Dining Options.

North Terminal 

This Terminal Utilizes all the EasyJet Carrier, the Check-in Area is on Level 1 and on “The Avenue Area” You will Find all the Exotic Shopping and Dining Options.

ATM Services

North Terminal

  • After Security Departures
  • Before Security, Arrivals

South Terminal

  • After Security Departures
  • Before Security, Arrivals
Baggage Wrapping Counter

South Terminal

Departure (Zone F/G) Level 20

North Terminal

Departures (Zone C)

Food and Snacks

North Terminal​

The NIcholas Culpeper

Before Security, Check-in Hall

Jamie's Bakery

After Security, Left At the Top of the Main Stairs

Jamie's Italian

After Security, Departures, Upper Level

Comptoir Libanais

After Security, Departures, Upper Level

Wagamama

After Security, Departures, Upper Level

Caviar House & Prunier

After Security, Departures, Upper Level

Shake-a-Hula

After Security, Departures, Upper Level

Costa Coffee

  • Before Security, Arrivals
  • Before Security, Departures

South Terminal

The London Bar

After Security, Departures, Upper Level, to the Right of the Escalators

Wondertree

After Security, Departures, Upper Level

Giraffe 

Before Security, Upper Level

Wagamama  

After Security, Departures, Upper Level, To the Left Outsude the Lifts

Caviar House & Prunier  

After Security, Departures, Lower Level

Joe's Coffee House 

Before Security, Departures, Level 3

Caffe Nero

Before Security, Departures, Level 3

Costa Coffee

  • South Terminal, After Security, Pier 2 and 3
  • South Terminal, Before Security, Arrivals, Level 2
Forex Counter

North Terminal 

After Security

South Terminal

After Security
Layover Relax

Shower 

  • At Regus Express Business Lounge in the Arrival Area of South Terminal
  • Before the Security on Departures at Level 3 Near to the Beehive Bar

YotelAIR Cabins

Located at the South Terminal Before Security Next to the International Arrivals

Lounges

South Terminal

Regus Express Business Lounge

Arrivals, Ground Floor

No. 1 Gatwick 

After Security, You can Start finding the signs for the No 1 Lounges, The Access is Via a Corridor Between Dixons & JD Sports

North Terminal

London Gatwick North Aspire Lounge

After Security, For a Better Location, Go through the Signposts Spread Over the Entire Airport

My Lounge

After Security, If you will Follow the Signposts Towards the Lounge, You will Find This Lounge on the Left Side

Medical Services

South Terminal

Pharmacy

  • After Security, Departures, Lower Level
  • Before Security, Arrivals, Level 2, near Check-in Area

North Terminal

Pharmacy

  • After Security, Departures, Lower Level
  • Before Security, Arrivals, Ground Level
Shopping

North Terminal

Skinnydip London

After Security, Near Hamleys

Accessorize

After Security, Departures, Lower Level

BOSS

After Security, Departures, Lower Level

Cath Kidston

After Security, Departures, Lower Level

Dixons Travel

After Security, Departures, Lower Level Near the Gates 558-574

Harrods

After Security, Departures, Lower Level

JD Sports

After Security, Departures, Upper Level

Lacoste

After Security, Departures

Jo Malone

After Security, Departures, Lower Level

Ted Baker

After Security, Departures, Lower Level

Sunglass Hut

After Security, Departures, Upper Level & Lower Level

Ray Ban

After Security, Departures, Lower Level

World Duty-Free

  • After Security, Arrivals, Ground Level
  • After Security, Departures, Lower Level

South Terminal

Accessorize   

After Security, Departures, Upper Level

BOSS  

After Security, Departures, Lower Level

Case  

After Security, Departures, Lower Level

Cath Kidston  

After Security, Departures, Lower Level

Dixons Travel   

After Security, Departures, Lower Level

Ernest Jones  

After Security, Departures, Lower Level

Harrods  

After Security, Departures, Lower Level, Near Walkway to Gates 1095

World of Whiskies  

After Security, Departures, Lower Level

Victoria's Secret  

After Security, Departures, Lower Level

JD Sports  

After Security, Departures, Upper Level

NEXT  

After Security, Departures, Upper Level

Jo Malone  

After Security, Inside the World Duty-Free

Snow+Rock  

After Security, Departures, Lower Level, Near Walkway to Gates 1095

Ted Baker  

After Security, Departments, Lower Level, Across from Walkway to Gates 15

Sunglass Hut  

After Security, Departures, Lower Level

Ray-Ban  

​After Security, Departures, Lower Level

World Duty-Free

  • After Security, Departures, Lower Level
  • Before Security, Arrivals, Level 2
Smoking

Outside the Terminal building in the Designated Smoking Areas

Telephone Booth

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The EU and Indian government introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended under wherein the compensation for such deficiencies have been enhanced.

Transportation

Car Rental

  • At South Terminal, Ground Level, Next to the Waiting Area for the Buses
  • At North Terminal

Train

All Trains Run from the Centre of the South Terminal of the Gatwick Airport, If You are at North Terminal you can take a Sky Shuttle Train going Towards the South terminal

Airport Contact Detail
24 X 7 Customer care number
Contact No : 800-433-7300

Address : London, England

FAQ

My flight from Gatwick Airport is delayed. How to get compensation for delayed flight?

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.

My flight from Gatwick Airport is cancelled. How to get compensation for cancelled flight?

In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.

What to do if I have been denied to board my flight?

If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.

What should I do in case of baggage lost?

Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.

Bad Weather at Gatwick Airport. My flight is delayed. Will I get the compensation?

Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.

My flight from Gatwick Airport is postponed. How to get remuneration for delayed flight?

If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.

My flight from Gatwick Airport is cancelled. How to get remuneration for cancelled flight?

If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.

What to do if I have been denied to load onto my flight?

If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.

What is best thing to be done if there is an occurrence of baggage lost?

Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.

Terrible Weather at Gatwick Airport. My flight is delayed. Will I get the remuneration?

Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.