EuroAirport Swiss (BSL)

Address:- Basel

Phone :- +91 124 3376000 / +91 124 4797300

Know more about your Airport

About Basel

Basel is a city in northwestern Switzerland on the river Rhine. Basel is Switzerland's third-most-populous city.

Country : Switzerland
Currency : Swiss franc
ISD Code : +41-61
Languages : Swiss German
Best Season : Mid May and End of June, Mid August to End of October. April and May

Sights of Basel

Old Town
Papiermühle (Paper Mill Museum)
Rathaus (Town Hall) and Marktplatz
Kunstmuseum Basel (Museum of Art)

Main Terminal

  • Before security, arrivals, level 2, France and Switzerland sector
  • Before security, arrivals, level 2, France sector
  • Before security, arrivals, level 2, Switzerland sector
  • Before security, departures, level 2, Switzerland sector
  • Before security, departures, level 2, France sector

Terminal Y

EuroAirport Skyview Lounge
After security, near Gate area 32-42

Main Terminal

Cloud Cafe Illy
Departures, after security, level 4, Non-Schengen area

Bert's
After security, level 4, Schengen area, French and Swiss sector

PAUL
Departures, before security, level 3, Schengen area, French Sector

La Cuillere Suisse
Before security, level 5, Swiss sector

Wellness
Before security, level 2, arrivals, Swiss sector

Columbus Cafe
After security, level 4, Schengen area, Swiss sector

3 Länder Restaurant
Before security, level 5, French sector

Food Court Restaurant/Brasserie, self-service
Before security, level 5, French and Swiss sector

Trib's
Before security, level 2, arrivals, French sector

Weckmann
Before security, level 3, Swiss sector

Sam Bar
Before security, level 5, viewing platform, French sector

La Fourchette Suisse
Before security, level 5, viewing platform, Swiss sector

Monop'daily
After security, level 3, South Gates

Main Terminal

Dufry

  • After security, level 3, gates sud
  • After security, level 4, pier Y
  • After security, level 4, Schengen area
  • Level 2, arrivals area

K Kiosk

  • Before security, level 3, swiss sector

Hudson News

  • After security, level 4

Airport Contact Detail

24 X 7 Customer care number
Contact No : +91-124-4797300 , +91-124-4797300
Address : Basel

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.
In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.
If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.
Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.
Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.
If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.
If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.
If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.
Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.
Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.