Barajas Int'l (MAD)

Address:- Madrid

Phone :- +91 124 3376000 / +91 124 4797300

Know more about your Airport

About Madrid

Madrid is the capital of Spain and the largest municipality in both the Community of Madrid and Spain as a whole. Madrid lies on the River Manzanares in the center of both the country and the Community of Madrid (which comprises the city of Madrid, its conurbation and extended suburbs and villages); this community is bordered by the autonomous communities of Castile and León and Castile-La Mancha.

Country: Spain
Currency: Euro
ISD Code: +34 91
Languages: Spanish
Best Season: September to November or March to May 

Sights of Madrid

Plaza Mayor
Royal Palace of Madrid
Museo Nacional del Prado
El Retiro Park

Luggage Room

Terminal 1

Ground Floor, landscaped area in front of Hall 2 

Terminal 2 

1st Floor, Landside 

Terminal 4 

Arrivals Hall, Ground Floor

Terminal 1

  • Floor 0. Arrivals hall 1
  • Floor 0. Arrivals hall 2
  • Floor 1. Check-in area

Terminal 2

  • Floor 0. Arrivals hall 6
  • Floor 2. Check-in Area

Terminal 3

Floor 1. Boarding area F

Terminal 4

  • Floor 0. Arrivals hall
  • Floor 2. Check-in area

Showers

Terminal 4

Floor 1

Terminal 1

Sala VIP Cibeles 

Airside, P2, non-Schengen flights, between Gates B26 and 29

Terminal 2

Sala Puerta de Alcala 

Airside, near Gate D62

Terminal 3

Sala VIP Puerta Del Sol 

Airside, P2, domestic & Schengen flights, near Gate E69

Terminal 4
 

Plaza Mayor 

Airside, 1st Floor

Neptuno Lounge 

Satellite, Airside, Non-Schegen area, 2nd Floor.

Premium Traveller Arrivals Lounge 

Landside, Arrivals Hall, Level 1

Pharmacy

Terminal 1

Floor 0. Departures. Public area

Terminal 2

Floor 2. Departures. Public area

Terminal 4

Floor 2. Departures. Public area

Medical Services

Terminal 2

Arrivals Hall, Floor 0

Terminal 4

Arrivals Hall, Floor 0

Terminal 4S

Airside, Boarding Area M, Ground Floor 

Terminal 1

​Burger King 

  • Plant 1. Departures.  Public area
  • Plant 1. Departures.  Boarding area B

Eat & Fly

Plant 1. Departures. Boarding area A

Espression Lavazza 

  • Plant 1. Departures.  Public area
  • Plant 1. Departures.  Boarding area C
  • Plant 1. Departures. Boarding area B

Kirei by Kabuki 

Plant 1. Departures.  Boarding area B

Mahoudrid 

Floor 0. Arrivals.  Public area

Starbucks 

Plant 1. Departures.  Boarding area B

Urban Grill 

Plant 1. Departures.  Boarding area B

World's Food 

Plant 1. Departures.  Boarding area C

Terminal 2

100 Montaditos

Plant 1. Departures. Boarding area D

Burger King

Plant 1. Departures. Boarding area C

Coffee Pans

Floor 2. Departures. Outside area

Urban Grill 

Plant 1. Departures.  Boarding area D

Santa Gloria 

Plant 1. Departures.  Boarding area C

Holy Glory

Plant 1. Departures. Boarding area C

Knee 

Plant 1. Departures.  Boarding area D

Mahoudrid 

Floor 1. Public area

Mahou Sports Bar 

Floor 2. Departures.  Public area

Farine 

Floor 0. Arrivals.  Public area

Espression Lavazza 

Floor 2. Departures.  Public area

Terminal 3

Eating Point

Plant 1. Departures. Boarding area E

Santa Gloria 

Plant 1. Departures.  Boarding area E

Paul 

Plant 1. Departures.  Boarding area D

Terminal 4

Barrier Express Airport 

Plant 1. Departures.  Boarding area S

Burger King

Plant 1. Departures. Boarding area S

Coffee Pans

Plant 1. Departures. Boarding area J

Caffriccio Coffee 

  • Plant 1. Departures.  Boarding area K​
  • Plant 1. Departures.  Boarding area S

Carlsberg

Plant 1. Departures. Boarding area H

Deli & Cia 

  • Plant 1. Departures.  Boarding area H
  • Plant 1. Departures.  Boarding area S


Delight

  • Plant 1. Departures. Boarding area H
  • Plant 1. Departures. Boarding area S


Delikia Fresh 

  • Floor 0, 1 and 2. Boarding area S
  • Plant 1. Departures.  Boarding area J

Eating Point 

Plant 1. Departures.  Boarding area J

Starbucks 

  • Plant 1. Departures.  Boarding area S
  • Plant 1. Departures.  Boarding area J

Knee 

Plant 1. Departures.  Boarding area K

Paul

  • Floor 0. Arrivals. Public area 
  • Floor 0. Arrivals.  Exclusive area for passengers
  • Plant 1. Departures.  Boarding area J

Pepito Grillo 

Floor 2. Departures.  Exclusive area for passengers

Jiminy Cricket

Floor 2. Departures. Exclusive area for passengers

Breast Field 

Plant 1. Departures.  Boarding area K

MasQMenos 

  • Plant 1. Departures.  Boarding area J
  • Plant 1. Departures.  Boarding area S

McDonald's 

  • Plant 1. Departures.  Boarding area J
  • Floor 2. Departures.  Public area

Origins by Enrique Tomás 

  • Plant 1. Departures.  Boarding area J
  • Plant 1. Departures.  Boarding area S

Mahoudrid 

Floor 0. Arrivals.  Public area

The acorn

Floor 2. Departures. Public area

The Mary 

Plant 1. Departures.  Boarding area S

The Place

Plant 1. Departures. Boarding area J

Kirei by Kabuki 

Plant 1. Departures.  Boarding area J

The Bellota 

Floor 2. Departures.  Public area

Gastro Hub 

Floor 2. Departures.  Public area

Espression Lavazza 

Floor 2. Departures.  Public area

Terminal 1

Camila's

Plant 1. Departures. Boarding area B

Collection 

Plant 1. Departures.  Boarding area B

The Market Spain

  • Plant 1. Departures. Boarding area B
  • Plant 1. Departures.  Boarding area C

Estanco 

Floor 0. Arrivals.  Public area

Watertight

Floor 0. Arrivals. Public area

Exactta 

Floor 0. Arrivals.  Exclusive area for passengers

Express Duty Free

  • Floor 0. Arrivals. Exclusive area for passengers
  • Plant 1. Departures. Boarding area A

Fedon 

Plant 1. Departures.  Boarding area B

Hudson 

  • Plant 1. Departures.  Public area
  • Plant 1. Departures.  Boarding area A, B & C

LOL 

Plant 1. Departures.  Boarding area B

Macson

Plant 1. Departures. Boarding area B

Madrid Duty Free 

Plant 1. Departures.  Boarding area B & C

Parfois

Plant 1. Departures. Boarding area B

Sibarium

Plant 1. Departures. Boarding area B

Superdry 

Plant 1. Departures.  Boarding area B

Superskunk

Plant 1. Departures. Boarding area B

Tech & Fly

Plant 1. Departures. Boarding area B

The Fashion Gallery 
 
Plant 1. Departures.  Boarding area B

Thinking Madrid 
 
Plant 1. Departures.  Boarding area C

Terminal 2

Express Duty Free

  • Plant 1. Departures. Boarding area D
  • Plant 1. Departures.  Boarding area C

Hudson 

Plant 1. Departures.  Boarding area D

Lotteries and bets

Floor 2. Departures. Public area

Madrid Duty Free 

Plant 1. Departures.  Boarding area D

Tutti Madrid

Plant 1. Departures. Boarding area D

Sunglass Hut

Plant 1. Departures. Boarding area D

Sibarium

Plant 1. Departures. Boarding area D

Parfois 

Plant 1. Departures.  Boarding area D

Relay 

Floor 2. Departures.  Public area

ONCE 

Floor 2. Departures.  Public area

ELEVEN

Floor 2. Departures. Public area

Love me Madrid

Plant 1. Departures. Boarding area D
 

Terminal 3

Hudson

Plant 1. Departures. Boarding area E

Madrid Duty Free

Plant 1. Departures. Boarding area E

Superskunk 

Plant 1. Departures.  Boarding area E

Tous

Plant 1. Departures. Boarding area E

The Fashion Place

Plant 1. Departures. Boarding area E

Sunglass Hut

Plant 1. Departures. Boarding area E

Express Duty Free 

Plant 1. Departures.  Boarding area E

Market Spain 

Plant 1. Departures.  Boarding area E

Terminal 4

Carolina Herrera

  • Plant 1. Departures. Boarding area J
  • Plant 1. Departures.  Boarding area S

Exactta

Plant 1. Departures. Boarding area S

Express Duty-Free 

  • Plant 1. Departures.  Boarding area H, J & K
  • Plant 1. Departures.  Boarding area S

Longchamp

Plant 1. Departures. Boarding area J

The house of the cases 

  • Plant 1. Departures.  Boarding area J
  • Floor 2. Departures.  Public area

Loewe 

Plant 1. Departures.  Boarding area J

Madrid Duty-Free 

Plant 1. Departures.  Boarding area J & S

Massimo Dutti

Plant 1. Departures. Boarding area J

MaxMara 

Plant 1. Departures.  Boarding area J

Michael Kors

Plant 1. Departures. Boarding area S

ONCE 

Floor 0 & 2. Arrivals.  Public area

ELEVEN

Floor 0 & 2. Arrivals. Public area

Real Madrid official store 

  • Plant 1. Departures.  Boarding area J
  • Plant 1. Departures.  Boarding area R

Salvatore Ferragamo

Plant 1. Departures. Boarding area S

Samsonite

Plant 1. Departures. Boarding area J

Scalpers

Plant 1. Departures. Boarding area J

Sibarium 

  • Plant 1. Departures.  Boarding area S
  • Plant 1. Departures. Boarding area J & K

Sunglass Hut 

  • Plant 1. Departures.  Boarding area J
  • Floor 2. Departures.  Public area

Tascón 

Plant 1. Departures.  Boarding area J

Tech & Fly 

  • Plant 1. Departures.  Boarding area J
  • Plant 1. Departures.  Boarding area K
  • Floor 2. Departures.  Public area
  • Plant 1. Departures.  Boarding area R & S

The Shop

Floor 0. Departures. Boarding area M

Traveler's Store

Floor 2. Departures. Public area

Uterqüe

Plant 1. Departures. Boarding area J

El Secreto de Victoria

Plant 1. Departures. Boarding area J

WHSmith 

  • Floor 0. Arrivals.  Public area
  • Plant 1. Departures. Boarding area J
  • Plant 1. Departures. Boarding area H
  • Plant 1. Departures.  Boarding area K
  • Floor 2. Departures.  Public area
  • Plant 1. Departures.  Boarding area S

Zara 

Plant 1. Departures.  Boarding area J


Madrid Arrivalshop

Floor 0. Arrivals. Exclusive area for passengers

Fedon 

Plant 1. Departures.  Boarding area J

Hour Passion

  • Plant 1. Departures. Boarding area J
  • Plant 1. Departures. Boarding area S

Exactta 

  • Floor 0. Arrivals.  Exclusive area for passengers
  • Plant 1. Departures.  Boarding area J

Esenza by Sha 

  • Plant 1. Departures.  Boarding area J
  • Plant 1. Departures.  Boarding area S

Enrique Tomás

  • Plant 1. Departures. Boarding area H
  • Floor 2. Departures. Public area

Collection 

Plant 1. Departures.  Boarding area J

Dodo 

Plant 1. Departures.  Boarding area J

The Goose 

Plant 1. Departures.  Boarding area J

Airport Contact Detail

24 X 7 Customer care number
Contact No : +91-124-4797300 , +91-124-4797300
Address : Madrid

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.
In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.
If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.
Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.
Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.
If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.
If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.
If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.
Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.
Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.