Lyon (LYS)

Address:- Saint Exupery

Phone :- +91 124 3376000 / +91 124 4797300

Know more about your Airport

About Lyon

Lyon is the third-largest city and second-largest urban area of France. It is located in the country's east-central part at the confluence of the rivers Rhône and Saône, about 470 km (292 mi) south from Paris, 320 km (199 mi) north from Marseille and 56 km (35 mi) northeast from Saint-Étienne. The city is known for its cuisine and gastronomy, and historical and architectural landmarks.

Country: France
Currency: Euro
ISD Code : +33-4
Languages: Basque and French
Best Season: March and May, June to August

Sights of Lyon

Planet'Pilote
Visite du Groupama Stadium
Mini World Lyon
Spa by Carita
Les remparts de Cremieu

Luggage Room

Le Square, before security, level 1, Service and Information Center

Terminal 1

Level 1, Before check-in

Terminal 2

Level 0, Before check-in

Showers

Le Square, landside, Level 1, Inquire at Espace Welcome

Restroom

Le Square, level 1

Spa

Terminal 1 
Airside, Departure lounge, Level 1

Terminal 2
Airside, Departure lounge

Terminal 1

Salon Mont Blanc
Landside, Level 2, just before security and immigration

Salon Hegoa Lounge
Airside, Level 2, next to gate 12

Confluence Lounge
After security, Level 1

Terminal 2

Salon Solano
Airside, Level 2, near gate 21

Air France Lounge
Airside, Level 2, boarding area at Le Patio, near Gate 21B

Le Square

After security, level 1

Terminal 1

Alpage 
After security, Place des Lumières

Brioche Dorée 
Before security, Place des Lumière

Burger King 
After security, Place des Lumières

Exki 
After security, Place des Lumières

Starbucks Coffee 
After security, Place des Lumieres

Terminal 2

Paul
Before security

Café LUG 
After security, Gates U & S

Brioche Dorée 
After security, Gates P & Q

221 
After security, Gates P & Q

Le Square

Starbucks Coffee 
Before security

Brioche Dorée
Before security

Terminal 1

Relay
After security, level 1, Place des Lumières

Aelia Duty-Free
After security, level 1

Fedon
After security, level 1

The Fashion Place
After security, level 1

Mademoiselle Vernis
After security, level 1

Parfois
After security, level 1

Terminal 2

Danael
After security, level 1, Gates P & Q

Aelia Duty-Free 
After security, level 1, Gates P & Q

L'Occitane en Provence 
After security, level 1, Gates P & Q

Le Square

Travel & Co.
After security, level 1

Aelia Mode & Beauté
After security, level 1

Airport Contact Detail

24 X 7 Customer care number
Contact No : +91-124-4797300 , +91-124-4797300
Address : Saint Exupery

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.
In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.
If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.
Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.
Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.
If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.
If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.
If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.
Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.
Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.