Prague Ruzyne Int'l (PRG)

Address:- Prague

Phone :- +91 124 3376000 / +91 124 4797300

Know more about your Airport

About Prague

Prague is the capital and largest city in the Czech Republic, the 14th largest city in the European Union and the historical capital of Bohemia. It is situated in the north-west of the country on the Vltava river. 

Country: Czechia
Currency: Czech Koruna
ISD Code : +420-2
Languages: Czech 
Best Season: Mid April to May and September to Mid October

Sights of Prague

Prague Castle
Charles Bridge
Wenceslas Square
The National Museum
The Clementinum and the National Library

Luggage Room

  • Terminal 2, Near Baggage Reclaim Area
  • Terminal 1, Landside, Near Entrance A

Terminal 1

  • After Security, Near the Information Desk
  • After Security, Near the Toilets and Visitors Center
  • Before Security, Ground Level, Near the Airline Offices
  • Before Security, Near the Exchange Office

Terminal 2

  • Before Security, Near the Toilets and Lifts
  • Before Security, Near the Visitors Center

Sleeping Pods

  • Gate A4 
  • Terminal 2, Head to the Rest Area Between Piers C and D

Showers

  • Terminal 1, Rest & Fun Center, Level 1, to the left of the Hall for Concourse B
  • Terminal 2, After Security, Pier D, Level 3

Restrooms

  • Terminal 2, Inside Security, Between Piers C and D

Terminal 1
 
Mastercard Lounge
Airside, 1st Floor

Menzies Aviation Lounge
Airside, Level 2. Non-Schengen 

Terminal 2

Erste Premier Lounge 
Airside, 2nd Floor

Menzies Aviation Lounge 
Airside, Level 3. Schengen 

Terminal 1

Medical Services
Before Security

Terminal 2

Pharmacy
Before Security, Departures, Level 2

Terminal 1

Restaurant Praha

  • Before Security, Public Area, Near Concourse B

Starbucks

  • Before Security, Check-in Area

Mattoni Bar

  • Before Security, Arrivals

Rancheros

  • After Security, Concourse B, Near Gate B1

UGO Freshbar

  • Before Security

Costa Coffe

  • After Security
  • Before Security

PAUL

  • After Security, Pier A
  • After Security, Pier B
  • After Security, Pier C
  • After Security, Pier D

Terminal 2

Bread & Co.

  • Before Security

Rancheros

  • ​After Security, Concourse D, Near Gate C2

UGO Freshbar

  • Before Security

Costa Coffee

  • After Security, Concourse D, Transit Area, Near Gate D5
  • Before Security

Terminal 1

Tamuz

  • After Security, Near Gate A1 and A3

Eye Love Prague

  • After Security

Laurel

  • After Security, Between Concourse A and Concourse B

Aelia Duty-Free

  • After Security on the right

MauFaktura

  • After Security

Porsche Design Shop

  • After Security, Pier B

Blue Praha

  • After Security, Concourse A
  • After Security, Concourse B
  • After Security, Concourse C
  • After Security, Concourse D

Terminal 2

Billa

  • Before Security

MauFaktura

  • After Security, Concourse C

Porsche Design Shop

  • After Security, Pier D

Airport Contact Detail

24 X 7 Customer care number
Contact No : +91-124-4797300 , +91-124-4797300
Address : Prague

Faq

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.
In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.
If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.
Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.
Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.
If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.
If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.
If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.
Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.
Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.

Flight Cancellation

Air Passenger Regulation

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The government through the Director General of Civil Aviation (“DGCA”) had, in the past, introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended, effective August 1, 2016 (“CAR”), wherein the compensation for such deficiencies have been enhanced.