Baggage Rule (D) Luggage:
Your luggage's weight should be maximum 15kg/passenger for domestic flights, 18kg from/to Mineralnye Vody and 23kg for all flights from/to Germany. The babies (0-2 years old) can transfer maximum 10kg and a collapsible stroller.
Handbags:
For all flights, you can take only one (1) handbag in the aircraft's cabin with a maximum weight of 7 kg and maximum dimensions 50cm.length, 30cm.height and 20cm.width.
Baggage Rule (I) Luggage:
Your luggage's weight should be maximum 15kg/passenger for domestic flights, 18kg from/to Mineralnye Vody and 23kg for all flights from/to Germany. The babies (0-2 years old) can transfer maximum 10kg and a collapsible stroller.
Handbags:
For all flights, you can take only one (1) handbag in the aircraft's cabin with a maximum weight of 7 kg and maximum dimensions 50cm.length, 30cm.height and 20cm.width.
Restricted Items (D) a) Lithium-ion or Lithium metal, cells & batteries packed by themselves are forbidden, for transport as cargo on passenger aircraft.
b) Electronic cigarettes (e-cigarettes)
c) Foodstuffs in semi-solid or liquid form are not allowed.
d) Guns and other weapons
Restricted Items (I) a) Lithium-ion or Lithium metal, cells & batteries packed by themselves are forbidden, for transport as cargo on passenger aircraft.
b) Electronic cigarettes (e-cigarettes)
c) Foodstuffs in semi-solid or liquid form are not allowed.
d) Guns and other weapons
Cancellation Policy (D) Cancellation Policy (I) 
Airline Contact DetailAddress :
12km Thessaloniki
Moudania road /Airport Area
GR 57001 P.O. BOX 608 04
Thermi Thessaloniki, Greece
FAQ My flight from Astra Airlines is cancelled at the last minute. What to do?
Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.
My flight is delayed. What are my passenger rights?
If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.
Will I get compensation for delayed or cancelled flight?
Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.
What is the weight limit for flight?
It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.
My flight from Astra Airlines is cancelled at last minute. What to do?
Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.
My flight is delayed. What are my passenger rights?
If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.
Will I get compensation for delayed or cancelled flight?
Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.
What is the weight limit for flight?
It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.
