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Air Austral. (UU)

Baggage Rule (D)
Travel Classes Max weight in kg
Hobbies 25
Comfort 30
Austral Club 40

Exception: for operational reasons, the baggage allowance is 15 kg on Saint-Pierre <> Rodrigues flights

Source: https://www.air-austral.com/preparer-mon-vol/bagages/bagage-de-soute.html

Baggage Rule (I)
Travel Classes Max weight in kg
Hobbies 25
Comfort 30
Austral Club 40

Exception: for operational reasons, the baggage allowance is 15 kg on Saint-Pierre <> Rodrigues flights

Source: https://www.air-austral.com/preparer-mon-vol/bagages/bagage-de-soute.html

Restricted Items (D)
  • Explosives: detonators, grenades, mines, smoke, ammunition, firecrackers, rockets, fireworks, etc.
  • Compressed gases: gas refill, aerosols containing toxic, flammable substances, etc.
  • Corrosives: car batteries, household products (bleach, etc ..) Oxidants and organic peroxides: body repair kits, pesticides ... Toxic or infectious substances: poisons, rat death, contaminated blood, etc.
  • Radioactive material: prohibited for transport at Air Austral
  • Various dangerous substances: explosion engines, magnetic masses, carbon dioxide, fertilizers, cosmetics, pharmaceuticals, GMOs, etc.
  • Electric weapons (ex tasers); containing dangerous elements such as explosives, compressed gases, lithium batteries.
  • Flammable liquids: gasoline, methanol, acetone, paints
  • Spare parts for vehicles that have or have not contained a dangerous substance, or which may contain dangerous chemicals, shock absorbers of all types ...
  • Matches without rubbing, "blue flame" lighters, "storm"
  • Fuel for lighters and spare cartridge.
  • Any device using liquid oxygen.

Source: https://www.air-austral.com/preparer-mon-vol/bagages/la-reglementation/les-marchandises-dangereuses-interdites.html

Restricted Items (I)
  • Explosives: detonators, grenades, mines, smoke, ammunition, firecrackers, rockets, fireworks, etc.
  • Compressed gases: gas refill, aerosols containing toxic, flammable substances, etc.
  • Corrosives: car batteries, household products (bleach, etc ..) Oxidants and organic peroxides: body repair kits, pesticides ... Toxic or infectious substances: poisons, rat death, contaminated blood, etc.
  • Radioactive material: prohibited for transport at Air Austral
  • Various dangerous substances: explosion engines, magnetic masses, carbon dioxide, fertilizers, cosmetics, pharmaceuticals, GMOs, etc.
  • Electric weapons (ex tasers); containing dangerous elements such as explosives, compressed gases, lithium batteries.
  • Flammable liquids: gasoline, methanol, acetone, paints
  • Spare parts for vehicles that have or have not contained a dangerous substance, or which may contain dangerous chemicals, shock absorbers of all types ...
  • Matches without rubbing, "blue flame" lighters, "storm"
  • Fuel for lighters and spare cartridge.
  • Any device using liquid oxygen.

Source: https://www.air-austral.com/preparer-mon-vol/bagages/la-reglementation/les-marchandises-dangereuses-interdites.html

Cancellation Policy (D)
Cancellation Policy (I)
Air Austral UU 2456 Flight Status
Airline Code Airline Name Daily Avg Flights
UU
Airline Contact Detail
24 X 7 Customer care number
Contact No : 00 33 825 01 30 12

Address :

Zone Airportuaire Airport
Roland Garros F-94138
Saint Marie, Reunion

FAQ

My flight from Air Austral is cancelled at the last minute. What to do?

Ask to provide you either an alternate flight or check for the compensation eligibility for the flight. You can also contact refundme.in to find out the compensation amount you are entitled to get.

My flight is delayed. What are my passenger rights?

If your flight has got delayed, please check for the compensation eligibility from the airline. You can also demand accommodation and food vouchers as per the Passenger Charter Act. Contact refundme.in for any assistance.

Will I get compensation for delayed or cancelled flight?

Of course yes. You can share your flight details here and our team will examine your flight details and inform you about the compensation that you are entitled to get.

What is the weight limit for flight?

It depends on multiple factors like – type of ticket, destination, domestic vs international. You are suggested to check the official website of to know the exact limit. You can also contact refundme.in for further assistance.

My flight from Air Austral is cancelled at last minute. What to do?

Ask to give you either a substitute flight or check for the remuneration qualification for the flight. You can likewise contact refundme.in to discover the remuneration sum you are qualified to get.

My flight is delayed. What are my passenger rights?

If your flight has postponed, check for the compensation qualification from the airline. You can likewise request hotel and food vouchers according to the Passenger Charter Act. Contact refundme.in for any help.

Will I get compensation for delayed or cancelled flight?

Obviously yes. You can share your flight subtleties here and our team will look at your flight subtleties and advise you about the compensation that you are qualified to get.

What is the weight limit for flight?

It relies upon different variables like – sort of ticket, destination, domestic versus international. You are proposed to check the official site of to know the exact weight limit. You can likewise contact refundme.in for further assistance.