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Marco Polo Int'l (Marco Polo Venice) (VCE)

Airport Basics

About Venice

Venice is a city in northeastern Italy and the capital of the Veneto region. Venice has been known as "La Dominante", "La Serenissima", "Queen of the Adriatic", "City of Water", "City of Masks", "City of Bridges", "The Floating City", and "City of Canals".

Country : Italy
Currency : Euro
ISD Code : +39-41
Languages : Italian
Best Season :  April to October

Sights of Venice

Doge's Palace
Canal Grande
Piazza San Marco
Cannaregio
Teatro La Fenice

Know Your Airport

The airport has one main terminal with three levels:

Level 0: Arrivals area
Level 1: Departures and Check-in desks area
Level 2: Houses, restaurants, and shops

Luggage Room

Outside the Terminal, near entrance E on the ground floor

ATM Services

Main Terminal

  • Before security
  • After security
Baggage Wrapping Counter

Main Terminal

Landside, 1st floor

Food and Snacks

Main Terminal

Brocco Bar & Pizza 
After security, level 2

Rustichelli & Mangione  
Before security, level 0

Culto Cafe  
After security, level 1

Homeburger
After security, level 2

Decanto Wine Bar
After security, level 1

Emporio del Grano
Before security, level 1

Forex Counter

Main Terminal

Ground floor, departure area

Layover Relax

Showers

Available in the following lounges:

Casa Alitalia Venezia
Main Terminal, after security

Macro Polo Club
Main Terminal, after security

Travelex Business Center
Main Terminal, before security

Lounges

Main Terminal

Casa Alitalia Lounge
Airside, Level 2

Marco Polo Club VIP Lounge
Airside, 2nd Floor

Medical Services

Main Terminal

Benessere Pharmacy
After security, level 1

Banca Monte Paschi Siena Pharmacy
Before security, level 1

Shopping
Main Terminal

Aelia Duty-Free 
After security, Duty Free area

Bulgari  
After security, level 1, Duty free Area

Hugo Boss  
After security, level 1

 La Bottega Dei Sapori  
After security, level 1

Salvatore Ferragamo  
After security, level 1, Duty Free area

Versace  
After security, level 1, Duty-Free area

Smoking

Main Terminal

After security, level 2, near the Homeburger, Beer and Food Lounge

Telephone Booth

Flight cancellations are frequently noted all around the world and it’s happening more often since the global air traffic is increasing. Burden of such cancellations is bore by the passengers who are forced to book another flight by paying extra from their pockets.

Air travel services in India are slated for a significant increment in terms of volume of passenger traffic. The EU and Indian government introduced certain mandatory requirements to ensure that passengers who are either denied boarding or whose flights have been delayed or cancelled, are provided with certain facilities in order to compensate for any deficiency in service. These civil aviation requirements have been amended under wherein the compensation for such deficiencies have been enhanced.

Transportation

Bus

Bus stops are outside the Terminal Building, easy to spot as you exit from customs

Water Taxi

A covered walkway leads you to the departures location

Taxi

Ranks can be found outside the terminal past the Bus stops

Water Bus

Main Terminal, follow the signs for "Water Transport", reach the entrance for Moving Walkway on the first floor of the terminal, an elevated pedestrian path, that lead to the dock

Airport Contact Detail
24 X 7 Customer care number
Contact No : 800-433-7300

Address : Venice (Venezia)

FAQ

My flight from Marco Polo Int'l (Marco Polo Venice) is delayed. How to get compensation for delayed flight?

If your flight has got delayed, you should contact your respective airline and ask if you are eligible for compensation. All the airports in India and Europe follows DCGA CAR and EU 261/2004 regulations respectively. As per this regulation, you will get up to 600 Euros or 45,000 INR in compensation. To get the compensation for delayed flight, you should share your flight details with refundme.in and our team will analyse your flight details and send you all the information about your compensation.

My flight from Marco Polo Int'l (Marco Polo Venice) is cancelled. How to get compensation for cancelled flight?

In case, your flight has got cancelled, the airline is liable to provide you an alternate flight or a full refund of your ticket. Additionally, under DCGA CAR and EU 261/2004 regulations, you are entitled to get compensation up to 600 Euros or 45,000 INR. In case, your flight has got cancelled, your airline will either schedule an alternative flight or give you the full refund of your ticket. If they couldn’t fulfil both the conditions, you must share your flight details with refundme.in and our team will help you get the compensation.

What to do if I have been denied to board my flight?

If you have been denied to board the flight, you can easily demand for the alternative arrangements and you can also claim for the compensation as per your eligibility.

What should I do in case of baggage lost?

Baggage lost or damaged can be really heart-breaking and in case, your baggage has been lost or damaged, you can easily claim for the compensation from the respective airlines. If you are unknown to the process, you can also contact refundme.in that will help you get your compensation.

Bad Weather at Marco Polo Int'l (Marco Polo Venice). My flight is delayed. Will I get the compensation?

Bad Weather is something natural not man-made so, with respect to weather conditions, no airline is responsible for the same. Hence, they are not liable to pay any compensation for your delayed flight.

My flight from Marco Polo Int'l (Marco Polo Venice) is postponed. How to get remuneration for delayed flight?

If your flight has postponed, you should contact your particular airline and approach if you are qualified for remuneration. Every one of the airplane terminals in India and Europe pursues DCGA CAR and EU 261/2004 guidelines individually. According to this guideline, you will get up to 600 Euros or 45,000 INR in remuneration. To get the remuneration for deferred flight, you should share your flight subtleties with refundme.in and our group will examine your flight details and send all the data about your pay.

My flight from Marco Polo Int'l (Marco Polo Venice) is cancelled. How to get remuneration for cancelled flight?

If your flight has dropped or cancelled, the carrier will give you an alternate flight or a full refund of your ticket. Furthermore, under DCGA CAR and EU 261/2004 guidelines, you are qualified to get remuneration as much as 600 Euros or 45,000 INR. If your flight has cancelled, your airline will either plan an elective flight or give you the full refund of your ticket. If they couldn’t satisfy both the conditions, you should share your flight subtleties with refundme.in and our team will enable you to get the pay.

What to do if I have been denied to load onto my flight?

If you have been denied to get onto the flight, you can directly ask for the alternative arrangements from the airline. What's more, you can likewise demand for the remuneration according to your eligibility.

What is best thing to be done if there is an occurrence of baggage lost?

Baggage lost can be extremely tragic and in case, your things has been lost or damaged, you can ask for the remuneration from the Airline. On the off chance that you are obscure to the procedure, you can likewise contact refundme.in that will enable you to get your pay.

Terrible Weather at Marco Polo Int'l (Marco Polo Venice). My flight is delayed. Will I get the remuneration?

Terrible Weather is something natural not man-made. No carrier is in charge of the equivalent. Consequently, they are not subjected to pay any pay for your delayed flight.